Covid Information

At Argyll Backpackers we are doing our very best to provide accommodation in accordance with Scottish Government restrictions, helping us to protect our guests, our local community and ourselves. Until we can resume our usual ‘Hostel’ service, the following changes will be applied to all bookings. During Covid conditions, our prices are now based on a room rate (but discounted for sole occupancy) or a new rate for self catering units;

For all new bookings with more than one household please contact us directly prior to using the online booking system;
When choosing your accommodation you now have the option to book on a Travel Lodge style ‘room only’ basis or booking a self catering unit which will include your bedroom(s), lounge / dining area and kitchen facilities.

For either of these options it is essential that you contact us directly, prior to using the online booking system. Please complete the booking enquiry form here or call Pam directly on 07786 157727.

SELF-CATERING UNITS:   Two new options are now available, each with it's own private entrance & outside seating for either: 4 guests by combining a double & twin room with kitchen and seating area; 6 guests, (or 8/9 when restrictions allow), by combining a mix of a twin & 4 bedded and/or double (triple) rooms with kitchen, dining/lounge area.  Contact Pam for info/availability/rates.

HOSTEL:   Our ensuite bedrooms fit all 'household' sizes and we have excellent facilities, including a fully disabled bedroom and access to the indoor 'Common' areas when available and COVID-19 restrictions allow.  Each room has tea/coffee making facilities, with optional 'Breakfast Bag' available. To check availability and reserve your private room. Contact Pam for info/availability/rates.

Hostel Staff Responsibilities

  • Staff will use hand sanitiser and wear face masks prior to entering the Hostel and/or meeting guests;
  • Staff will carry out a strict regime of daily deep cleaning all indoor and outdoor 'common touch areas' (door handles/light switches etc) as well as the 'Common-room' and self-catering kitchen appliances when in use.
  • Staff will not undertake any daily cleaning of occupied rooms (i.e. only for changeovers);
  • All mattress/pillows, ensuites, carpets etc will be deep cleaned with disinfectant, then sanitised and steam cleaner between bookings;
  • The Hostel will be closed between 10:30 and 16:00 to ensure no 'walk-ins' just enter, but guests staying a few days can still gain entry.
  • The Hostel will be locked overnight to ensure no entry, but as fire doors, exiting in an emergency will obviously still be possible;

Guest Responsibilities

  • If any guest shows Covid-19 symptoms on arrival or during their stay, then they/all their party must comply with Scottish Government guidance and return home if required (no refunds available - see * below);
  • Temperature checks taken on all guests will be made using a contactless thermometer on arrival;
  • Guests must use the provided hand sanitiser prior to entering the building (on every occasion), as well as prior to entering the 'Common-room' or kitchens; comply with social distancing rules when/where appropriate, and wear a face mask/covering in all 'common areas' unless eating/drinking (disposable masks are available if required);
  • Bookings will be accepted on a 'room only' OR on a ‘Unit’ basis.  Kettles are available in all bedrooms but until we can return to ‘normal’, guests must supply own tea/coffee etc.  Both outside bedrooms each have a microwave & coolbox.
  • The common-room/dining areas and kitchens will only be available for 'bookings of ‘Self catering Units' or 'Sole Use' of the whole hostel, or when the situation/numbers allows.  We can collect take-away evening meals by prior arrangement and can offer a basic ‘Breakfast Bag' on request (extra charge applies);
  • Guests will be responsible for cleaning/sanitiser anything/all they use in the 'common-room/kitchen (supervised/checked by staff);
  • Cleaning materials can be made available for guest use in all en-suite bedrooms to offer additional hygiene confidence;
  • The firepit and outside seating areas will be available for guest use, subject to strict social distancing being adhered to;
  • On check-out, guests must open their window, strip and fold all bedding and bag & remove all rubbish from their room;
  • If a guest (or anyone in their 'household') has a positive Covid-19 test result and it is not possible for them to return home, then we may be able to offer accommodation for self isolation at our usual rate, and subject to other bookings.

An extract from current Scottish Government guidance is noted below but guests are advised to check for updates before booking or travelling.

SCOTTISH GOVERNMENT GUIDELINES IF COVID-19 ON THE PREMISES.

In the event that a guest develops symptoms whilst staying away from home, they should immediately book a test through NHS Inform or, if they can’t get online. by phoning 0800 028 2816.

In accordance with Test and Protect, people with symptoms are required to self-isolate for at least 7 days, and everyone in their household should isolate for 14 days.  If the test is negative, everyone can end isolation.  If the test is positive, everyone should continue to isolate, and the NHS Test and Protect team will be in touch to start contact tracing.  Those contacted through the Test and Protect programme will be required to self-isolate for at least 14 days.

If guests who are isolating can travel home safely to isolate, avoiding the use of public transport, they should do this.

In the event that this is not possible, the guest should discuss this with the NHS Test and Protect team.  The guest may be signposted to the National Assistance Helpline on 0800 111 4000 if they need help to isolate and cannot arrange it themselves or through friends and family.

In some circumstances further discussion may be required with the local Health Protection Team and local authority to ensure that the person has suitable accommodation to isolate safely and effectively.

After the required period of self-isolation, guests and anyone else in their party who has been affected can then return to their main place of residence.